Licences
How to cancel and reissue your licence (moving your licence from one machine to another)
Version 25 introduces a new licensing system that allows for more flexibility and greater security. Your local ArtiCAD office will be in contact with you to get your new licences issued. Once you are using the new licensing system, you can follow the ...
How to detach a licence in Version 25
Version 25 introduces a new licensing system that allows for more flexibility and greater security. Your local ArtiCAD office will be in contact with you to get your new licences issued. Once you are using the new licensing system, you can follow the ...
Do I need to fill out my name and email when activating the licence?
Yes, the name and email address field will need to be filled in with your correct details. This information is important for your licence.
Why do we need new licensing?
The new licencing software will allow for better security in the future for the ArtiCAD software. It will also allow us to introduce better licensing options in the future for our customers.
Why did my ArtiCAD take long to load?
The first launch of ArtiCAD may take longer to load the first time as it is looking for your licence. This should only happen during the first launch and during the activation of your new licence.
Why does my ArtiCAD say 'licence not initialised'?
Version 25 of ArtiCAD introduces a new, enhanced licencing system. Your current licence will be active and remain working until December 2025. Our Customer Support Team are currently migrating all customers to the new licensing and you will receive ...