import failed (extras.json invalid)

import failed (extras.json invalid)

This error most commonly occurs when using the camera list to set up views for an ArtiVR scene. This means that one of the camera views that has been set up is outside of the design.

If you are using the camera list and this error occurs when exporting an ArtiVR scene, you will need to reposition the camera view that is outside the room in the camera list.

If you aren't using the camera list and this error occurs when exporting an ArtiVR scene, you will need to return to the Home Screen, reset the Camera View and reposition the camera view inside of the room.

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