I've updated ArtiCAD and now it wont open?

I've updated ArtiCAD and now it wont open?

If you have done an update or installation of ArtiCAD and it will not open, it may be because the shortcut path has been lost.


To resolve this:

1. Locate the C:Drive [This is where ArtiCAD is automatically installed, but if you have installed it elsewhere, locate this folder]

2. Open the 'articad' folder.

3. Locate the '64bit' folder

4. Right click on 'app' and select 'Create Shortcut'

5. On the shortcut that has been created, right click and select 'Send to Desktop'.

6. Delete the old shortcut to ArtiCAD from the desktop, and try opening ArtiCAD with the new shortcut.

    • Related Articles

    • CAD0 database error

      This error code can appear upon opening ArtiCAD or while using ArtiCAD. To resolve [Opening]: 1. Close the error. 2. Update the software by visiting the members area. To resolve [When using ArtiCAD]: 1. Close the error. 2. Select Special at the top ...

    • Error opening file for writing

      This error appears when trying to install a file when ArtiCAD is still running/open. To resolve this: 1. Close the ArtiCAD application. 2. Run the installation again. If the error continues, restart your PC and start the installation again.

    • How do I know if my ArtiCAD is up to date?

      As an ArtiCAD user you need to make sure you have the latest version and build installed. The version and build is displayed: - On the loading screen when starting your system. - Along the top of the main ArtiCAD window. To check if there are updates ...

    • My plan wont open?

      ArtiCAD may throw up an error message when loading plans, or display a blank screen. If plans have been amended and saved in a newer version and build of ArtiCAD, they will not open in an older version. 1. Ensure you are in the correct room system. ...

    • Sentinel Error Codes [H00...]

      This applies to the majority of Sentinel error codes, but most common error codes: H0007, H0017, H0031, H0033, H0034, H0041. This is usually caused when an anti-virus scan or Windows update conflicts with ArtiCAD’s licensing or during licence ...