ArtiCAD is asking me for an activation code / product key

ArtiCAD is asking me for an activation code / product key

This can occur if you have more than one PC running ArtiCAD. Even though the machines may have their own ArtiCAD licences, if the option to 'never use other peoples licences' isn't ticked, it can be picked up by another PC that is on the same network/internet connection.

If you have more than one PC in the same location

1. Close ArtiCAD and get everyone else using ArtiCAD to save their work and close it too

2. Re-Open ArtiCAD on the machine that was asking for the product key, the licence should now return to that PC.

3. Get all users that were using ArtiCAD to reopen the program.

4. All users need to select 'File' and choose 'Activate' (within the ArtiCAD system)

5. In the activation window, tick 'Never use other peoples licences'

6. Restart the ArtiCAD program

Should ArtiCAD continue to ask for an activation key, please contact your local ArtiCAD Support Team

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